WooCommerce Support Ticket System GPl Plugin
The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to manage users and order support tickets! In this way, the Shop admin can easily keep track and give support for order and user issues!
LIVE DEMO
https://www.codecanyon.eu/wcsts/wp-admin
(Shop admin account)
user: demo
pass: demo
(Shop admin account)
user: demo2
pass: demo
(customer account)
user: customer
pass: demo
(customer account)
user: customer2
pass: demo
ORDER TICKETS
Once activated, the plugin seamlessly adds a ticket area in all frontend order details pages (My Account page -> Orders -> select any order). In this special area the user can submit new tickets request support for that particular orders, read the admin replies for the already submitted tickets and submit new messages.
Optionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu).
The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin Options menu and configure its display settings according to your needs!
USER TICKETS
Is automatically displayed in the My account page in its own tab called Personal Ticket Area (text can be customized via texts menu) and can optionally be displayed on any frontend page by using the special
Newer to older
Older to newer
Show all
Open
in Progress
Closed
Please do not create new tickets when a ticket is already opened, reply to the previously opened ticket
Product Update Request (Please specify version needed)
Product is Missing Some Files
Payment Deducted | Order Not Completed Yet
Not Able to Download A Product
Need Installation/Updation Support
Want to Upgrade/join/Convert My Membership
Want to Cancel My Order
Other Queries (Please specify with details)
shortcode. This ticket type works in the same way of an order ticket for the exception that it is associated with a specific user (the user must be logged to access the ticket area) rather than an order. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (the notification system by default is disabled. It can be enabled via the Options menu).
NOTE: to customize the login message, just use the following format:
Newer to older
Older to newer
Show all
Open
in Progress
Closed
Please do not create new tickets when a ticket is already opened, reply to the previously opened ticket
Product Update Request (Please specify version needed)
Product is Missing Some Files
Payment Deducted | Order Not Completed Yet
Not Able to Download A Product
Need Installation/Updation Support
Want to Upgrade/join/Convert My Membership
Want to Cancel My Order
Other Queries (Please specify with details)
PAY PER TICKET
The shop manager can now bind to any product (or variant) a number of questions that a user can ask. Once the product is purchased and the order is paid (or marked as completed), the plugin will automatically open a special Pay Per Ticket by which the admin can keep track of the user questions. The product quantity will affect the number of questions that the user will be able to ask.
To assign the number of questions to a product, just edit it and in the General tab, you will find an input field name Questions number. For variable products, the Question number setting will be editable for each variant via the Variations tab.
Example:
- The admin binds 6 questions to Product 1
- The user buys 2xProduct 1
- Once the order will be paid, The plugin will open a Pay Per Ticket having 12 questions
A number of questions left can be editable by the admin using the ticket edit page.
The user can buy multiple products having questions bound to them. The plugin will open a ticket for each of them
Pay per ticket area is displayed in the frontend by using the special
Newer to older
Older to newer
Show all
Open
in Progress
Closed
About WooCommerce Support Ticket System
WooCommerce Support Ticket System is a premium WordPress plugin developed by Lagudi Domenico. Ticket system for WooCommerce It is distributed under the GPL v2 or later licence, which means you can install it on an unlimited number of websites — including websites you build and manage for your clients.
Compatibility & Requirements
WooCommerce Support Ticket System requires WordPress 6.5.0 or later, and has been tested up to WordPress 13.0.0, and requires PHP 7.4 or higher. Our team checks every version for conflicts and clean activation — what you download is what we tested. Text domain: woocommerce-support-ticket-system. This listing reflects version , updated within 24 hours of the upstream release.
Understanding the GPL Licence
The General Public License (GPL) is the same licence under which WordPress itself is released. It guarantees your freedom as a user: install WooCommerce Support Ticket System on unlimited websites, modify it for any project, and pass it on freely. There are no per-site fees, no activation locks, and no expiry dates. Our service simply ensures you receive a clean, tested copy at the lowest possible price.
What Makes digitalgpl Different
- Always up to date – We track upstream releases and update WooCommerce Support Ticket System within 24 hours of every new version.
- Zero domain restrictions – Use it on as many websites as you need, now and in the future.
- Round-the-clock delivery – Automated delivery means your download reaches you within seconds of purchase.
- Manually tested files – We do not list any file without first verifying it installs correctly on a clean WordPress setup.
- Safe payment processing – All transactions are encrypted and handled by trusted payment partners.
- Single purchase, lifetime access – Pay once, re-download anytime from your account at no extra charge.
Frequently Asked Questions
Which WordPress version works with WooCommerce Support Ticket System?
WooCommerce Support Ticket System has been tested and confirmed compatible up to WordPress 13.0.0.
Can I install this on a client’s website?
Yes. The GPL v2 or later licence grants you the right to use WooCommerce Support Ticket System on any website, including commercial client projects, without restriction.
What PHP version is required?
WooCommerce Support Ticket System requires PHP 7.4 or higher. The majority of modern hosting environments already meet this requirement.
How do I get future updates?
When a new version of WooCommerce Support Ticket System is published by Lagudi Domenico, we update our file promptly. You can re-download the updated version from your digitalgpl account at no additional cost.
Is this the original, unmodified file?
Yes. We distribute the original, unaltered WooCommerce Support Ticket System plugin as released under the GPL. No code has been changed, removed, or added.
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