Start relevant conversations with your customers, using WooCommerce and Help Scout GPL.
Using WooCommerce Help Scout, connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.
By using Help Scout with your WooCommerce store, you can expect to see the following:
- A significant increase in customer satisfaction – 73% of eCommerce customers prefer a chat option over traditional methods such as email, phones, and social media.
- Increased revenue – As customers gain more trust in your store due to its awesome support, they are significantly more likely to place an order.
- Improved organization of support queries and tickets – Thanks to Help Scout’s great performance and well-designed UI, managing customer queries is now easier than ever for store owners
About WooCommerce Help Scout
WooCommerce Help Scout is a premium WordPress plugin developed by WooCommerce. A Help Scout integration plugin for WooCommerce. It is distributed under the GPL v2 or later licence, which means you can install it on an unlimited number of websites — including websites you build and manage for your clients.
Compatibility & Requirements
WooCommerce Help Scout requires WordPress 2.6 or later, and has been tested up to WordPress 10.4.2, and requires PHP 7.4 or higher. Our team checks every version for conflicts and clean activation — what you download is what we tested. Text domain: woocommerce-help-scout. This listing reflects version , updated within 24 hours of the upstream release.
Your Rights Under GPL
Every product in our library, including WooCommerce Help Scout, is distributed under the GNU General Public License — the legal foundation of open-source WordPress. This means you are fully entitled to use it on personal websites, client projects, and staging environments without any additional cost or permission. The GPL was designed to keep software free; we built our store on top of that principle.
Our Promise to Every Customer
- Genuine, unmodified files – WooCommerce Help Scout is distributed exactly as released by WooCommerce, with no modifications.
- Use on unlimited websites – The GPL licence and our store policy both allow unlimited installations.
- Immediate access after purchase – No manual approval, no waiting — your link is sent the moment payment clears.
- Quality checked every release – Our team reviews each file for compatibility before it appears in the store.
- Secure and private checkout – Your data is protected by SSL encryption throughout the purchase process.
- No hidden costs – The price you see is the only price you pay. Ever.
Common Questions Answered
Is WooCommerce Help Scout compatible with my WordPress version?
Absolutely. WooCommerce Help Scout is fully tested through WordPress 10.4.2. We update our compatibility notes with every new version.
Am I allowed to use this on websites I build for clients?
Yes, completely. Under the GPL v2 or later licence, there are no restrictions on how many websites you can install WooCommerce Help Scout on, including commercial projects.
My server runs PHP 7.4. Will this work?
WooCommerce Help Scout requires PHP 7.4 as a minimum. Most shared hosting plans already run this version or higher.
Will I receive new versions when the developer releases them?
We monitor releases from WooCommerce continuously. Once a new version is available, we verify and list it — and your account lets you re-download at any time for free.
Has this file been modified from the original?
No. The file is the genuine GPL release of WooCommerce Help Scout — identical to what WooCommerce publishes. Nothing has been altered.
Official developer page: https://woocommerce.com/products/woocommerce-help-scout
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